Privacy Policy

Lavrora respects your privacy. We fully comply with the Data Protection Act and the Telecommunications Act. In this privacy policy, you can read about what personal data we collect and how we store, protect, and use it. You will also learn about the purposes for which we use your personal data and with whom we share it.

What does this privacy statement apply to?

This privacy statement applies to your use of the website “www.Lavrora.nl” and the mobile application (“Apps”) offered under the name Lavrora.nl, as well as to all products and services that we provide to you via our websites and/or Apps.

Personal data

In this privacy policy, “personal data” refers to information or data that can identify you as an individual.

Your consent

Lavrora.com will not collect, use, or disclose your personal information without your prior consent. Therefore, we ask you to agree to this privacy policy before you can use our websites or apps.

What personal data do we process?

Your personal data may be collected in various ways, for example when you visit our websites, register on our websites, place an order, subscribe to our newsletter, fill out a form, contact us, or use our services.

We also process your IP address, transaction history, payment data, browser language, and—if you have given us your consent—your geolocation.

In addition, we may process non-personal data when you interact with our websites. This may include the name of your browser, the type of computer, and technical information about your connection to our websites (e.g., operating system and Internet service provider used).

How do we use your personal data?

We use and process the personal data you provide for the purposes described below:

• We use your email address to send updates about your order and other potentially interesting information. You can unsubscribe at any time.

• We collect data such as browser language, IP address, and geolocation to communicate in your language and show country-specific content.

• In cases of fraud, we may share necessary personal data with the victim to enable a police report, and we will inform you beforehand.

Who do we share your personal data with?

Lavrora does not sell, trade, or rent personal data to third parties.

External service providers

In order to provide our services, we must share certain information with external service providers.

For payments via our websites, we use third-party services such as payment gateways and other payment processors. These third parties are contractually obligated to use the information solely for the purpose of processing the payment.

Generic aggregated (non-personal) data

We may share generic, aggregated data with our business partners, trusted partners, and advertisers. In this case, the data is completely anonymized.

How do we protect your personal data?

We protect your personal data against unauthorized or unlawful access, alteration, disclosure, use, or destruction. Our services are encrypted with SSL, the data is only accessible via a secret password and digital signatures, and our employees only have access to your data on a “need-to-know” basis. We use appropriate methods for collecting, storing, and processing data.

Cookies

We may use cookies to improve your experience on our websites. A cookie is a small text file containing a string of characters that may be stored on your device when you visit a website. This file uniquely identifies your browser or device. When you visit our websites again, the cookie recognizes your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. However, please note that some features or services on our websites may not function properly without cookies.

We use the following types of cookies on our websites:

• Technical cookies: These cookies are essential for the functioning of our websites. They enable you to navigate the sites and use their features.

• Analytical/statistical cookies: These cookies track visitor statistics to help us continuously improve our websites and mailings, and to offer relevant content. They also help us understand how users navigate the site so they can more easily find what they need.

• Tracking cookies: These cookies monitor click and browsing behavior, allowing us to see, for example, if and when you view your profile or are redirected to our websites.
  

Third-party websites

Our websites may contain advertisements or other content that links to websites and services belonging to our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the content or links that appear on these websites and are not responsible for their privacy policies. Visits and interactions on other websites are subject to the terms and guidelines of the respective websites.

Changes to this privacy policy

We may change this privacy policy from time to time. In the event of significant changes, we will post a notice on our websites along with the updated privacy policy. We may also notify you by email and ask you to accept the updated privacy policy before you can continue to use our apps and websites.

Your rights

You have the right to notify us if you:

• If you no longer wish to be contacted by us in the future.

• If you want a copy of the personal data we have processed about you.

• If you want us to correct, update, or delete your personal data in our records.

• If you want to report misuse of your personal data.

If you have any questions, comments, or concerns regarding our processing of your personal data, please contact us.